What do I do if I’m sick/need to be away? – Report absence
How to cancel your booking:
- Log in to your profile.
- Go to My classes.
- Select the class you wish to cancel.
- Click on Cancel booking.
- Done! Your booking is now canceled.
The cancellation deadline is at least 4 hours before the class starts. If you cancel later than this, the class will be marked as used, whether you attend or not.
Once you cancel a class, you have 30 days to book a makeup class. If a new semester begins and you haven’t registered for a new course, any unused classes will be lost. Makeup classes can only be used within the current semester.
However, if you register for a new course in the following semester, you are allowed to carry over up to 3 missed classes from the previous semester.
During the course start week, we open the option to cancel a class and book a makeup class at 12:00 on the same day the course takes place. This gives everyone a chance to make last-minute bookings and ensures that regular spots are not blocked by makeup classes. |